Let’s get you trip ready.

Ready-to-ship orders are processed within 2 business days after payment is confirmed, excluding weekends and holidays. Orders placed on a weekend or holiday begin processing the next business day. Processing may take longer during sales, new drops and the holiday season.

Some travel tees are made especially for you and need additional production time. Check the item’s Shipping & Returns details before ordering. Processing time is separate from delivery time.

Yes. U.S. orders of $49 or more ship free, with the offer applied automatically at checkout. For orders under $49, shipping rates are calculated at checkout.

After shipment, most U.S. orders arrive in 1–7 business days. Standard international delivery is estimated at 5–20 business days; Canada orders shipped with duties prepaid are estimated at 3–5 business days.

These are estimates, not guaranteed arrival dates. Your destination, selected service, customs and carrier delays can affect delivery. Read the full Shipping Policy.

Shipping rates depend on your order’s weight, size and destination. Your available shipping methods and exact price are shown at checkout before you pay. We ship U.S. orders with USPS.

Yes, we ship internationally. Available delivery options and rates appear at checkout. Import taxes, duties and customs fees are the recipient’s responsibility. For Canada orders shipped with duties prepaid, these are included at checkout. Duties and taxes are non-refundable.

Allow time for both processing and carrier delivery. Review the product’s Shipping & Returns details and the delivery options at checkout. Delivery estimates cannot guarantee arrival before your departure. If you have a timing question before ordering, email us with the item and your travel date.

Your shipping confirmation email contains a tracking number and link. Check your spam or promotions folder if you don’t see it. You can also visit Track Your Order or sign in to your account.

Tracking can take 24–48 hours to show movement after your shipping email. If it hasn’t updated in several days, email info@herpinkpassport.com with your order number and tracking number so we can help look into it.

Check your spam and promotions folders first. If you haven’t received a shipping email within 3 business days of ordering, email us with your order number. For made-to-order items, also check the product’s production information.

Orders are finalized at purchase, so changes and cancellations are not available. If an item isn’t right when it arrives, review your eligibility and request a return or exchange through the Returns Center.

Email info@herpinkpassport.com immediately with your order number and corrected address. We’ll do our best to update it before shipment, but changes aren’t guaranteed once the order is processed. Please double-check your address, including apartment or suite number, before placing an order.

Check around your home, with neighbors and with your building’s front desk or mailroom. Wait 24 hours, as packages can sometimes be marked delivered early. Contact your local post office to file a USPS claim.

Our policy does not cover packages lost or stolen after the carrier marks them delivered, but we’re happy to help with the claims process. See the Shipping Policy.

You have 14 days from delivery to request a return or exchange. Items must be unworn, unwashed and unused, in original condition with all tags attached and in their original packaging. Items with signs of wear, makeup, deodorant, perfume or pet hair cannot be accepted.

1. Open our Returns Center.
2. Enter your order number and the email used at checkout.
3. Select your items, tell us why you’re returning them, and choose a refund, exchange or store credit.
4. Follow the shipping instructions shown in the portal.

Please submit your request before sending anything back. Returns sent without a request through the Returns Center cannot be accepted. Use the return address supplied in the portal.

Customers pay return shipping. If you choose a prepaid return label in the Returns Center, its cost is deducted from your refund. Original shipping charges are non-refundable.

If your item arrived damaged, defective or incorrect, email us within 48 hours of delivery. We cover shipping for those issues.

Sale items can be exchanged or returned for store credit, but are not eligible for a refund to the original payment method. Gift cards are non-returnable. Items without tags or with signs of wear are not eligible for return.

Choose Exchange in the Returns Center and select your new item. Once your original item is received, we’ll ship the replacement if it is in stock. If it is sold out, we’ll issue a refund instead, or store credit for sale items.

After your return arrives, we inspect it and email you the decision. Approved refunds are sent to your original payment method within 5 business days. Your bank or card issuer may take additional time to post the refund.

Check your request in the Returns Center. We’ll also email updates as your return is received and processed. If you need help, email us with your order number and return request details.

Email info@herpinkpassport.com within 48 hours of delivery, including your order number and a photo of the issue. We’ll cover shipping and send a replacement, or a refund if the item is out of stock.

Eligible international orders follow the same 14-day return window and item-condition rules. International customers are responsible for return shipping costs. Duties and taxes are non-refundable. Read the complete Returns & Exchanges Policy.

Use our Size Guide to compare your bust, waist and hip measurements with sizes XS–3X. Check the item’s Fit & Fabric section for product-specific guidance. Available sizes vary by item.

Use a flexible measuring tape around the fullest part of your bust, your natural waist and the fullest part of your hips. Keep the tape level and comfortable rather than pulling it tight. Compare your measurements with our Size Guide.

Fit can vary by style and fabric. Review the item’s Fit & Fabric information and send us the product name, your measurements and how you prefer your clothes to fit. We can help you choose without guessing from a size label alone.

Check the item’s Details section to see exactly what is included. Separate tops and bottoms are sold individually unless the listing specifically includes both pieces. If you are unsure, email us the product link before ordering.

Look in the product’s Fit & Fabric section and follow the garment’s care label. Fabric, stretch and care instructions can vary between items. If a detail is missing, email us the product name before purchasing.

Only available sizes can be purchased. Email us the product name and size you’re looking for, or join The First Class Lounge for new-drop updates. A restock is not guaranteed.

The payment methods available for your order are shown at checkout and may depend on your location, device and eligibility. If a pay-later option appears, review that provider’s terms before choosing it.

Check that the code is entered correctly and review the offer’s expiration date, minimum purchase and eligible products. Discount combinations depend on the specific promotion and checkout settings. Your final total is shown before payment. If you need help, email us the code and the products in your cart.

Enter your gift card code in the gift card or discount field at checkout and review the updated total before paying. If you cannot find your gift card email or need help using it, contact us with the purchaser’s email and order number if available. Gift cards are non-returnable.

Check your card details and billing address, or try another payment method offered at checkout. Contact your payment provider if the decline continues. If you are unsure whether an order was placed, check for an order confirmation before trying again, or email us for help.

Email info@herpinkpassport.com or use our Contact Us page. For order questions, include your order number and the email used at checkout. For an item issue, include a clear photo. Please do not send payment-card details or passwords.

The First Class Lounge is our community for new drops, travel outfits and subscriber offers. Join here. You can unsubscribe using the link in any marketing email.