Where's my order?
Your new look is on its way to you! Here's how to follow it from our door to yours.
1. Watch your inbox
Once your order ships, we'll email you a shipping confirmation with your tracking number and a link to follow it. Orders are processed within 2 business days (not counting weekends and holidays), and most U.S. orders arrive within 1–7 business days after they ship.
Don't see the email? Check your spam or promotions folder for a message from Her Pink Passport.
2. Check your account
If you made an account when you ordered, log in here to see all your orders and their current status.
3. Track with USPS
Already have your tracking number? Enter it at USPS Tracking for the latest updates.
Tracking not updating?
It's normal for tracking to take 24–48 hours to show movement after you get your shipping email. During busy seasons and holidays, packages can take a little longer.
Still need help?
We've got you. Reach out with your order number (it's in your confirmation email) and we'll look into it.